RETURNS & CANCELLATIONS
STROLLERS & CAR SEATS: Strollers, Car Seats, and their accessories are all returnable within 60 days of purchase, provided that the item is in original condition, unused, and in original packaging. Refunds will be processed by check within 10 days of the receipt of the item. The purchaser is responsible for return shipping, unless the item is physically returned to a store.
NON-RETURNABLE & NON-CANCELLABLE ITEMS: Unless the item is a stroller, car seat, or its accessory, the item is non-returnable, and the order is non-cancellable. This applies to Nursery Furniture, Kid’s Furniture, Chairs, Bedding, Décor, Baby Essentials. Baby Essential items purchased physically at our national showroom in Pittsburgh, and that are not indicated as being a special order on your receipt are returnable to the store- this is provided that the item is in original condition, unused, and in original packaging, and the original receipt must be present.